Jamie Morrison


2014 - 2017 Systems Administrator/Senior Management
The United Arc of Franklin and Hampshire Counties, Ma.
  • Full network support for 5 locations in Franklin and Hampshire Counties
  • Network troubleshooting, VOIP maintenance, LAN design and implementation
  • Fast-paced environment -- Balanced emergencies and projects on daily basis
  • Part of 8-member Leadership Team reporting to Board of Directors
  • Collaborated with Leadership Team projects such as Human Resources Manual, Employee Handbook, Continuity of Operations, Facility Disaster Recovery, and IT Disaster Recovery
2010 - 2014 Owner/Network Engineer
Small World Computing and Networking. Hampshire and Franklin Counties, Ma.
  • Full network support for medium-sized businesses and organizations
  • Network troubleshooting, VOIP maintenance, LAN design and implementation
  • Server Virtualization -- VMware/ESXI
  • Cisco router administration
  • Product quotes and purchases: Hardware, Software, and Licenses
  • Official reseller of Google Apps for Business, AVG, Acronis, Jungle Disk, and hosted off-shore server space for webhosting and email services as required
2005 - 2010 Systems Administrator/Digital Marketing
Fast Response School of Health Care Education -- Berkeley, CA
  • Installation and maintenance of Windows servers 2000/2003/2008, Exchange 2003/2005, DHCP, Active Directory, Acronis, TCP/IP, Security/Distribution Groups, DNS, Event auditing
  • Client computer hardware, software, spyware, antivirus, and registry troubleshooting/optimization
  • Server Virtualization -- VMware/vSphere and Sun VirtualBox
  • Cisco router administration
  • Manipulate and analyze multiple Adwords/Analytics accounts, including SEO (organic and inorganic) optimization
  • Digital marketing -- Social media, newsletters, email notifications
  • Digital forensics in preparation of court cases
  • Remote Desktop support for clients
  • Panasonic KX-TVA/TDA Phone Network
  • Photography (Digital SLR) and lighting (soft boxes and 3 point) for BART and newspaper/magazine advertisements
  • Phone and Ethernet Wiring/Troubleshooting over large areas
  • HTML/CSS/Photoshop for company website
2001 - July 2005 Junior Systems Administrator/Post-Secondary Project Coordinator & Development
Fast Response School of Health Care Education -- Berkeley, CA

  • Build, maintain and repair all elements of company network including hardware, software, website, Windows 2000 Advanced Server, active directory, user/email accounts, setting up/maintaining backups, and desktop client computers.
  • Project Specialist for Certified Nursing Assistant, Emergency Medical Technician, and Unit Coordinator programs including development of curriculum, and gaining state approval.
  • Multimedia development creating dynamic and innovative digital learning tools.
  • Report directly to CEO, responsible for coordinating all aspects of assigned programs, and all network duties.
  • Plan and implement entire calendar year of classes, including negotiating contracted classes with 6 major Bay Area hospitals.
  • Sustain relations with all contracted companies in a professional and accommodating manner.
  • Perform 2 unique job descriptions, slashing expenses substantially by expanding personal responsibilities.
  • Private Post-Secondary approval application/negotiations
1997 - 1999 More specific descriptions upon request:

CPR - Wilderness Medicine - First Aid Instruction, Medical Multimedia Design, PC Desktop support.